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Unable to Connect to Server Checkpoint R80

Unable to Connect to Server Checkpoint R80

Unable to Connect to Server

A connection to the management server will fail if:
  • A firewall between SmartConsole and the management server blocks Port 19009 - port 19009 is used for a new R80 service. Allow traffic on this port for all clients and management servers.
  • No GUI clients are assigned - Open the Gaia Portal.
    • If the First Time Configuration Wizard opens, complete it.
    • If the First Time Configuration Wizard has already run, open User Management > GUI Clients and add a client.
      When using Multi-Domain Security Management, connect SmartConsole to the Multi-Domain Server and make sure the domains have GUI clients assigned to them.
  • The required processes are not reachable - Make sure the computer with SmartConsole installed can reach the IP address of the management server, and that these server processes are up and running:
    • cpm
    • fwm
  • Operation time out – Your connection to the management (cloud demo or network server) might be slow or blocked. Check network settings, and try again.

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